Products
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Welcoming All Ages: Making Funeral Homes Comfortable for Children
Course"What if I get halfway through and start crying?" Marc Markell on ten practical ways to welcome children into a funeral home, and why giving a child a real backup plan is exactly what gives them the courage to try without it.
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Staying Sane: Real Tools for Real Troubles
CourseYou held space. You gave comfort. You translated chaos into calm. Tiffany Gallarzo on carrying the weight of this work without absorbing it, with three tools you can use between calls and permission to be good enough.
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Price List Discussions
CourseJill Lazar from Ring Ring Marketing offers a script for presenting the general price list compassionately while adhering to FTC Funeral Rule compliance.
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Opening the Arrangement Conversation
CourseJill Lazar from Ring Ring Marketing provides a structured approach to initiating funeral arrangement conversations, focusing on empathy, clarity, and client comfort.
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Tribute Videos: How to Sell Them Effectively
Course"If it's truly free, then it's junk." Survey data from 1,100 funeral homes on the three ways tribute videos get sold, what they cost by region, and why packaging into something a family couldn't make themselves outperforms both alternatives.
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The Two-Word Growth Strategy
CourseTurnover, burnout, falling satisfaction, flat revenue — one problem underneath all four. People development is a growth strategy, not an HR initiative. Learn the four steps, then build a 90-day plan for your own team.