Products
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Breaking the Silence: Suicide Loss, Grief and the Role of Funeral Professionals
CourseGain insight into suicide loss, grief, and how funeral professionals can compassionately support survivors through trauma, stigma, and healing.
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Pillars of CX: Personalization
CourseUnlock the power of names in building trust and loyalty. Join Nicki Wiedeman as she shares how personalization transforms calls into compassionate connections in funeral service.
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Providing Profitable Solutions in a Changing Environment
CourseLearn how to align your business with today’s evolving consumer values. Darren Crouch shares real data, green strategies, and profitable solutions to meet modern demands.
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10 Tips for Unlocking the Pet Loss Market
CourseDiscover how pet loss services can grow your funeral business with insights from Coleen Ellis, pioneer in the pet loss space. Learn WHY you should tap into the pet loss market and 10 practical tips on how to do it right.
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The Death Reporting Toolkit: Mastering EDRS and Social Security
CourseDiscover best practices, avoid common pitfalls, and ensure accurate, timely death reporting that support families and safeguards their future.
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Introduction to Emotional First Aid
CourseDiscover how emotional first aid can transform your funeral arrangement conferences. Learn how to reach families in crisis, build trust fast, and avoid secondary trauma—practical tools for compassionate, impactful service.