Products
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Green Burial Options & Discussion Points
CourseExplore green burial options with Darren Crouch of Passages International. This course equips deathcare professionals to meet consumer demand for eco-friendly burial solutions, offering key discussion points and insights into sustainable practices.
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Public Speaking: Overcoming Fear & Presenting Successfully
CourseLearn to conquer your fear of public speaking with Jamie Sarche, a seasoned speaker in the deathcare profession. Discover how authentic storytelling and connection can transform your career and build trust with audiences.
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How Do You Want to be Perceived?
CourseHow you show up matters. Learn how nonverbal communication and professional presence impact how families perceive you—especially during their most vulnerable moments.
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TRU Selling: Success Principles for Funeral Sales
CourseDiscover a refreshing, pressure-free approach to sales with TRU Selling—built on Trust, Research, and Ultimate Service. Learn to serve authentically while staying true to yourself.
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Understanding Your Client Family Journey
Course5.0 average rating (1 review)Vince Roberge breaks down what actually drives a family's experience — the peak-end rule, real reasons they chose you, and how to map every touch point. Practical customer experience training built specifically for funeral service.
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Be An Educator, Not An Order Taker
CourseReal client stories from pre-planning director Jamie Sarche — Fran's change of heart on cremation, the veteran discount, the cold-comforter call. Learn to educate families through pre-need conversations, not sell to them.