Products
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Cemetery Data Audit: Ensuring Clean & Effective Data
CourseThis course teaches you how to manually audit cemetery data step-by-step without complex software. Learn to organize records, identify and fix errors, verify physical evidence, track discrepancies, and create a clean, reliable cemetery spreadsheet.
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Converting Shopper Calls
CourseTurn price shoppers into families you serve. Learn 7 actionable steps to build value, show empathy, and confidently convert more calls. Master the art of the shopper call today!
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Meat & Potatoes: Shopper Call Script Tips
Course5.0 average rating (1 review)Learn to handle price shopping calls with empathy and professionalism. This module provides key strategies to build trust, demonstrate your value, and turn a simple price inquiry into a family you are honored to serve.
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Less Paper, More People: Using Software to Focus on What Matters
CourseThis talk highlights how simple digital tools like task checklists, shared calendars, and note-taking can reduce paperwork and improve coordination in deathcare, enabling staff to focus more on compassionate service and meaningful human connections.
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Green Burial Options & Discussion Points
CourseExplore green burial options with Darren Crouch of Passages International. This course equips deathcare professionals to meet consumer demand for eco-friendly burial solutions, offering key discussion points and insights into sustainable practices.
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Pillars of CX: Building Rapport
CourseDiscover how to create exceptional customer experiences in the deathcare profession by building rapport, fostering trust, and ensuring emotional connections with families during their toughest times.