Products
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Death Companioning: Part 2
CourseThis course explores the complexities of life review. Funeral professionals will learn to engage families with empathy, support meaningful legacy sharing, and foster deeper understanding during end-of-life care.
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Cemetery Data Audit: Ensuring Clean & Effective Data
CourseA practical, step-by-step walkthrough of auditing your cemetery's records — from building a master spreadsheet to cross-checking for ghost burials to standardizing your data into something accurate and usable.
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Converting Shopper Calls
CourseNearly half of shopper calls aren't about price. Pat Downey covers 7 keys — from reading the caller to staying FTC-compliant without sounding evasive to offering a real next step — to close every shopper call with confidence.
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Meat & Potatoes: Shopper Call Script Tips
Course5.0 average rating (1 review)Most price shoppers aren't shopping price — they're lost, and price is the only question they know to ask. Learn to uncover what a caller needs, present value before cost, and say the number cleanly. Ends with a cheat sheet you print.
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Less Paper, More People: Using Software to Focus on What Matters
CourseThree small changes that gave one cemetery team back their time: digital checklists, shared calendars, and a culture of notes. Cinnamon Lloyd on why the best software is invisible, and why you only need to pick one thing this week.
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Green Burial Options & Discussion Points
CourseWhat green burial actually means, the three types families choose between, the products and their specs, and how to display them so nobody has to ask by name. Darren Crouch on turning consumer demand into a real revenue line.