Products
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The Two-Word Growth Strategy
CourseThis course reveals how investing in team skills and culture drives success in the deathcare profession, enhancing employee engagement, customer satisfaction, and business growth.
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3 Secrets to Customer Service Success
CourseThis module reveals essential strategies—mindsets, not just techniques—for excelling in customer service within the deathcare profession. The module emphasizes the importance of three ingredients to create meaningful consumer interactions.
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Frontline Facilitators Script Tips
Course"Frontline Facilitators Script Tips" offers concise, practical advice on effective verbiage and phrasing for receptionists and administrators handling phone calls at funeral homes and cemeteries, enhancing communication and professionalism.
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The Introverted Leader
CourseThrough personal anecdotes and historical examples, Mandie illustrates how introverted qualities can be powerful assets in leadership, emphasizing the importance of recognizing and cultivating one's inherent strengths or "giftings."
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Answering Service FAQs
CourseLearn the do's and don'ts of implementing an answering service for your funeral home with Craig Meehan of ASD. Understand legalities, improve customer experience, and streamline operations.
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Social Media Marketing 101
CourseChange the way you think about social media marketing with Savannah Evanoff at Ring Ring Marketing. Enhance your online presence, engage with your community, and drive business growth through targeted social media efforts.