Products
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Welcoming All Ages: Making Funeral Homes Comfortable for Children
CourseThis course provides 10 tips to make funeral homes child-friendly, ensuring comfort and engagement for children during funeral arrangements and services.
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Price List Discussions
CourseJill Lazar from Ring Ring Marketing offers a script for presenting the general price list compassionately while adhering to FTC Funeral Rule compliance.
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Opening the Arrangement Conversation
CourseJill Lazar from Ring Ring Marketing provides a structured approach to initiating funeral arrangement conversations, focusing on empathy, clarity, and client comfort.
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Frontline Facilitators Script Tips
Course"Frontline Facilitators Script Tips" offers concise, practical advice on effective verbiage and phrasing for receptionists and administrators handling phone calls at funeral homes and cemeteries, enhancing communication and professionalism.
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Understanding Your Client Family Journey
Course5.0 average rating (1 review)Explore the client family journey with Vince Roberge of Johnson Consulting Group. Understand the importance of customer experience in the deathcare industry and learn strategies to enhance service and build lasting relationships.
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Be An Educator, Not An Order Taker
CourseLearn to be an educator, not just an order taker, in pre-need sales with Jamie Sarche's insights for enhancing client experiences.