Products
-
Introduction to Emotional First Aid
CourseDiscover how emotional first aid can transform your funeral arrangement conferences. Learn how to reach families in crisis, build trust fast, and avoid secondary trauma—practical tools for compassionate, impactful service.
-
How Do You Want to be Perceived?
CourseHow you show up matters. Learn how nonverbal communication and professional presence impact how families perceive you—especially during their most vulnerable moments.
-
TRU Selling: Success Principles for Funeral Sales
CourseDiscover a refreshing, pressure-free approach to sales with TRU Selling—built on Trust, Research, and Ultimate Service. Learn to serve authentically while staying true to yourself.
-
How to Talk to Pet Parents
CourseLearn how to compassionately support grieving pet parents by understanding the depth of pet loss and offering mindful, validating communication during one of life’s most emotional experiences.
-
Pet Loss and Disenfranchised Grief
CourseMaryglenn discusses disenfranchised grief and the deep emotional bonds between pet owners and their animals. Learn how understanding these bonds can guide you in offering meaningful pet loss support.
-
Inclusive Funeral Practices: A Guide to Supporting Intellectual Disabilities
CourseJoin Prof. Marc Markell to learn how to support individuals with intellectual disabilities through grief. Gain insights into language, rituals, and inclusion for a compassionate funeral experience.