
Johnson Consulting Group

ENGAGE WITH JCG
Partner with Johnson Consulting Group
JCG partners with deathcare businesses in every stage of their life-cycle. Whether you want to grow your business or devise an exit strategy, they can help.
Modules by Johnson Consulting Group
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All, Customer Experience, PowerMods, Learning Path: At-Need, Learning Path: Pre-Need, Learning Path: Leadership
Understanding Your Client Family Journey
Course5.0 average rating (1 review)Explore the client family journey with Vince Roberge of Johnson Consulting Group. Understand the importance of customer experience in the deathcare industry and learn strategies to enhance service and build lasting relationships.
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All, Customer Experience
The CX Cycle #1: Initial Contact
CourseElevate your business' customer experience (CX) with Vince Roberge’s insights on the initial contact stage. Learn key standards and strategies to exceed family expectations from the first call, setting the tone for trust and lasting impressions.