Patrick Downey

Dead Ringers CXpert

Patrick has over 40 years of experience in the cemetery and funeral profession. He has worked in top sales leadership and management roles, building and developing successful sales and marketing programs for multiple cemetery and funeral firms. He also serves funeral and cemetery clients across the country as an independent sales training and coaching consultant. Patrick is a past President of ICCFA and past Chancellor of ICCFA University, and continues to lead classes in the J. Asher Neel College of Sales and Marketing. He was awarded the honorary degree, Doctor of University, in 2019. His passion continues to be teaching, training, and coaching sales professionals and sales leaders in cemetery and funeral services.

ENGAGE WITH PATRICK

1-on-1 Coaching Sessions

Pat specializes in customer experience, team culture, leadership skills, management strategy, and sales.

ENGAGE WITH PATRICK

Group Training Hours

Equip your team with live virtual training sessions on Customer Experience, Leadership, Management, and Sales.