Full-Circle Aftercare

Learn more about our amazing guest CXperts from Full-Circle.

Matt van Drimmelen

Guest CXpert

Matt was born and raised in the foothills of Northern Utah's majestic mountains. He married his high school sweetheart, Marquessa, and together they have six children ranging in age from 6 to 17. The family shares a love for the outdoors and can often be found skiing, camping, rock climbing, and kayaking. They are committed to teaching their children responsibility and hard work through tasks such as tending the garden and raising backyard bunnies and chickens. Matt also served a two-year mission for his church in Bolivia, where he became fluent in Spanish. Matt's passion for building and problem-solving led him to study Civil Engineering. After years of working on commuter rail projects and right of way, a friend approached him about a challenge in the funeral industry: families were struggling with the logistics of closing estates after losing a loved one. In 2013, Matt founded Full-Circle Aftercare to help families with these difficult tasks. Today, they have Hospice and Funeral Home clients in 37 states and serve approximately 1,700 families each month.

Nikki Schmutz

Guest CXpert

Nikki Anne Schmutz, a Utah native, is a published author and poet with a background in caretaking and as a Registered Behavior Technician (RBT) for special needs individuals. After being widowed in 2016, she became an Estate Specialist in 2019 at Full-Circle Aftercare. Promoted from Account Manager to Director of Operations in 2024 she continues to guide her industry as an expert while assisting funeral homes, hospice providers, and families through the complexities of non-legal estate settlements. She resides in Utah, a place she has called home for most of her life, and dreams of the days she had time to sit and write poetry.

ENGAGE WITH FCA

Supporting You Every Step of the Way

Full-Circle Aftercare is proud to partner with leading funeral homes in the industry. We help your business stand out by providing a concierge, personalized aftercare program.

The inclusion of these companies in our content does not imply an endorsement or preference over other providers. We aim to provide a broad educational perspective, and viewers are encouraged to explore all options to find the best fit for their needs.