CXpertise Library

Darren Crouch, President and CEO of Passages International, Inc., co-founded Passages International in 1999 in the back of the family funeral home. Over the past 25 years, Passages has grown tremendously by helping funeral homes meet the needs of less traditional consumers. Families that were typically underserved because they wanted cremation, scattering or a more natural end-of-life ritual. Darren has been published in The Director Magazine, The American Funeral Director Magazine, Funeral Business Adviser, The Cremationist, and the ICCFA Magazine. He has also been quoted in the New York Times, the Wall Street Journal and the Washington and New York Post. In addition, he has spoken at several national and international conventions including the Asia Funeral Expo, the NFDA Convention, the ICCFA Convention and the CANA Symposium. Darren has been recognized as a thought leader in the funeral industry and in 2022 Passages International was a finalist for Fast Company's World Changing Ideas in the category of Enduring Impact. Darren holds a BSc. (Hons) degree from Manchester Metropolitan University in Manchester, England, is a Vistage member, and is the current President of the Green Burial Council.